Systems Administrator

Staff / Full-Time
Annual Salary Range: $80,000 – $95,000

Shady Hill School, Cambridge, MA

About the position:

Shady Hill School seeks a motivated and thoughtful Systems Administrator to support the daily management, reliability, and security of the school’s technology systems. The school’s instructional and operational work depends on a stable and well-managed digital environment. Working in close partnership with the Chief Information Officer and the Network Engineer, this role is ideal for a systems professional who is eager to deepen expertise in enterprise platforms, security practices, and hybrid infrastructure within a mission-driven educational setting. The Systems Administrator plays an important role in sustaining a proactive, well-integrated technology ecosystem so that faculty and students can focus fully on teaching and learning. The successful candidate will be detail-oriented, collaborative, service-minded, interested in furthering their technical expertise, and able to maintain a calm presence when working on complex or time-sensitive situations. This is a full-time, in-person, exempt (salaried), 12 month position.

Primary Responsibilities:

  • Systems Operations and Platform Management
    • Manage and support daily administration of core IT systems and platforms.
    • Maintain system configurations, permissions, and access controls.
    • Support software updates, version control, and patch deployment processes.
    • Monitor dashboards, alerts, and logs to ensure system performance and uptime.
    • Maintain clear and organized documentation of systems architecture and operational procedures.
  • Security and Compliance
    • Support proactive security practices through monitoring, vulnerability scans, and regular system reviews.
    • Assist in responding to alerts and addressing system risks in collaboration with IT leadership.
    • Help maintain compliance with applicable data protection and privacy standards.
    • Contribute to strengthening access control and data governance practices across the school.
  • Infrastructure Collaboration
    • Collaborate closely with the Network Engineer to ensure alignment between systems, identity platforms, and underlying network infrastructure.
    • Support integrations between cloud-based platforms and on-premise systems.
  • Technical Support and Escalation
    • Evaluate system performance and suggest improvements.
    • Identify opportunities for automation and operational efficiency.
    • Support the long-term sustainability and scalability of the school’s technology environment.

Systems and Platforms Currently in Use:

The Systems Administrator will support platforms such as:

  • Jamf Pro (MDM)
  • Azure Active Directory
  • AD Audit
  • Google Workspace & Google Classroom
  • Zoom Meeting & Zoom Phone
  • Apple Classroom
  • Securly
  • ConnectWise
  • OpenVAS
  • OpManager
  • IP Manager
  • Netradar
  • Sophos
  • Lansweeper

Experience with comparable enterprise systems is welcome.

Required Qualifications:

  • 2–6 years of experience in systems administration, IT operations, or a related technical role.
  • Bachelor’s degree in computer science or related field.
  • Experience supporting identity and access management systems (e.g., Azure AD, Google Workspace).
  • Experience with mobile device management platforms (e.g., Jamf or similar).
  • Familiarity with security monitoring tools, patch management processes, and vulnerability scanning.
  • Solid understanding of networking fundamentals (DNS, DHCP, VLAN concepts, switching, wireless infrastructure), with interest in continuing to build networking depth.
  • Demonstrated ability to troubleshoot across systems, accounts, and endpoints.
  • Strong documentation, organization, and time management skills.
  • Clear and professional communication skills, with the ability to explain technical matters to non-technical audiences.
  • Ability to maintain a high level of attention to detail while effectively managing multiple tasks and competing priorities in a fast-paced environment

Preferred Experience:

  • Experience in a K–8 or mission-driven educational environment.
  • Experience supporting hybrid (cloud/on-premise) environments.
  • Exposure to scripting or automation (PowerShell, Bash, or similar).

The annual salary range for this position is $80,000 – $95,000.

To apply: Please send a cover letter and resume to: apply@shs.org. Please be sure to include “Systems Administrator” in the subject line of the email.

Shady Hill offers competitive salaries and a generous benefits package, including medical, dental and vision insurance plans and paid time off. Employees must be authorized to work in the United States. Shady Hill is an Equal Opportunity/Affirmative Action Employer. For more information on Shady Hill please visit us at www.shs.org.

Shady Hill School

Cambridge, MA
Early Childhood, Elementary, Middle School
Day
All Gender