Receptionist & Office Assistant

Administrator / Full-Time

The Fessenden School, Newton, MA

Position Overview

The receptionist’s primary responsibilities are to staff the School’s reception area by greeting visitors, answering and directing incoming calls; keeping the lobby area tidy; and performing a range of office support activities including, but not limited to, data entry and administrative tasks. The receptionist will also assist the Lower School office with duties that contribute to the smooth functioning of the Lower School. The receptionist will work directly with employees and visitors providing courteous, friendly, and professional assistance.

Principle Receptionist Duties and Responsibilities (Essential Functions)


  • Answer main phone line and transfer calls as needed
  • Maintain phone system directories (electronic and print)
  • Partner with technology office for phone system maintenance


  • Greet and direct visitors with a calm and friendly demeanor.


  • Sort and organize incoming and outgoing mail and packages
  • Coordinate mailing fulfillment projects with school offices and outside vendors
  • Stock mailroom supplies and keep the room organized and tidy

Department Office Support (examples, not limited to)

  • Assist Lower School Office during the school year. Duties may include:
    • Check and update daily attendance and dismissal online
    • Correspond with parents and teachers regarding early pick-up and dismissal changes
    • Help to coordinate events and create name tags
    • Assist with parent conference day registration
    • Fill student transcript requests
    • Make service calls for copier, laminator, office equipment
    • Sort and organize snack bins for classrooms
  • Prepare name tags for school events
  • Enter and/or update data to ensure database integrity and data standards
  • Assist departments with mailings and/or invoicing (collate, stuff envelopes, affix postage, etc.)
  • Perform all other duties and administrative tasks as assigned by the Director of Administrative and Strategic Affairs

Qualifications & Skills

  • Professional, personable, and calm demeanor
  • Technology: proficient in GoogleApps including Gmail, GoogleDocs, Google Sheets, Google Calendar; creating and manipulating spreadsheets, assorted documents, mail merges, and labels; and facility working with databases 
  • Well organized and strong attention to detail
  • Excellent written and verbal communication skills
  • Discretion and the ability to handle confidential and sensitive matters appropriately
  • Capability to operate and maintain office and mailing equipment
  • Able to lift up to 50 pounds, stand to sort mail, and operate a computer, mail equipment, and copier
  • Successful completion of background investigations including criminal (CORI) and sex offender (SORI)

How to Apply

Interested and qualified candidates should submit a cover letter and resume through Fessenden’s Career Site (no phone calls, please). At some point during the interview process, the School will require a list of references with name, title, phone number, and email address. (References will not be contacted without the candidate’s permission.)

The Fessenden School believes that each individual is entitled to equal employment opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, sexual orientation, ancestry, veteran status, or any other characteristic protected under federal, state, or local anti-discrimination laws. The School’s equal employment opportunity practices extend to recruitment, hiring, selection, compensation, benefits, transfer, conditions, and privileges of employment.  

The Fessenden School encourages applications from candidates with diverse or minority backgrounds.

The Fessenden School

Newton, MA
Early Childhood, Elementary, Middle School, High School
Day, Boarding