Jobs

About St. John’s Prep

St. John’s Prep is an inclusive, Catholic, Xaverian Brothers Sponsored School for young men in grades 6 through 12. Founded on the Xaverian values of compassion, humility, simplicity, trust, and zeal, we educate students to be, do and stand for good in the world. We enroll approximately 1,500 students from more than 90 communities in Massachusetts, New Hampshire, and Maine.

Position Overview and Responsibilities

This full-time position reports to the Managing Director of Technology and is a leading member of a small IT department. The primary role of the Network Engineer is to manage, maintain, and implement St. John’s technology infrastructure. The Network Engineer works with the Managing Director of Information Services, Apple Engineer, and Director of Systems Technology to contribute to general educational and business planning regarding technology and the systems required to support the school’s operations. The Network Engineer keeps abreast of developments in information systems technology. In collaboration with others, this position helps to facilitate short-term needs as well as to project long-term needs for information systems and plans strategies for developing systems to meet the school’s needs. The Network Engineer works with the Helpdesk Technicians to implement and manage the enterprise desktop environment with a focus on user experience.

Responsibilities include but are not limited to:

• Monitor, support, and maintain the school’s infrastructure and network services
• Maintain documentation of the school’s infrastructure and network services
• Implement new technology infrastructure as necessary

• Create and oversee change management and reporting procedures

• Mentor helpdesk support staff on networking 

• Serve as an escalation point for support related issues
• Ensure confidentiality, security, and reliability of school data and the physical inventory where it resides

• Work with other members of the team, vendors, and contract support to facilitate problem resolutions and other projects
• Participate with team to manage application demand, new technologies, and change management

• Promote the educational and ethical use of the school’s technological resources

Skills and Competencies

• Exceptional hardware and software problem-solving and analytical abilities
• Exceptional verbal and written communication skills
• Demonstrated proficiency with networking in the following areas:

• Apple desktop environment and tablet 
• Wireless and wired environment – Aruba
• SAN environment -Nimble and HPE
• Virtual server environment –VMWare
• Security and disaster recovery applications and devices

Personal Characteristics:

• High degree of professionalism
• Strong customer service skills, with a heightened sense of urgency and resolve
• Team-oriented
• Ability to interface in a fast paced environment

Education and Experience

• 5 years of similar experience
• Bachelor’s degree preferred

St. John’s Prep is committed to building a diverse and inclusive campus community. We welcome applications from underrepresented groups. We seek applicants who demonstrate a commitment to multiculturalism and diversity that is manifested in classroom practice, student engagement, interpersonal communication, and curricular decisions. For more information about our academic, spiritual and student life programs, please visit www.stjohnsprep.org. 

Interested candidates are asked to send a cover letter and résumé to Tracii Schaeublin, Assistant Head of School for Human Resources, at tschaeublin@stjohnsprep.org. Please, no phone calls.