
Development Operations Manager
Belmont Day School, Belmont, MA
Inspire and challenge.
At Belmont Day School, we foster intellectual curiosity, honor differences, and empower meaningful contribution with excellence, respect, honesty, responsibility, caring, and joy.
Development Operations Manager
The development operations manager will oversee gift acceptance and acknowledgment, data management and donor management systems (primarily Raiser’s Edge), and prospect research. This position will also support the team through an upcoming capital campaign. This individual will work closely with the director of development, the assistant director of development, and the events and community outreach coordinator.
This is a full-time, non-exempt, and benefit-eligible position. This is a 12-month position reporting to the director of development.
Essential Functions and Responsibilities
- Manage the development database following best practices for gift processing, coding, tracking, and reporting.
- Manage the gift entry process, including processing gifts, preparing acknowledgments, and performing regular and ongoing financial reconciliation with the business office.
- Produce and maintain a suite of reports that provide insights into dollars raised, constituency participation, engagement insights, annual fund metrics, and annual report donor lists.
- Support the research and prospect development for the capital campaign pipeline.
- Act as the in-house source of detailed knowledge and expert use of Raiser’s Edge, specifically how the data is stored in response to requests for queries, reports, exports, and mailing lists for internal and external stakeholders.
- Maintain accurate prospect records. Promptly update records when notified of biographical changes.
- Evaluate and continuously improve data integrity, including input procedures. Establish standard routines for checking the accuracy and completeness of data.
- Create policies and procedures for the users of various Raiser’s Edge modules.
- Partner with the business office and fund administrators to ensure restricted gifts are spent in accordance with donor intent.
- Develop briefings for solicitations.
- Manage outside resources (i.e., Donor Search) to provide detailed research profiles.
- Assist with imports/exports of data, mail/label merges, and data entry.
- Prepare donor portfolios and needed materials to support the team and committee members.
- Update and maintain constituent records in Raiser’s Edge.
- Provide administrative support to the director of development as needed.
- Reconcile the development team’s expenses and assist the director in managing the department’s budget.
- Must maintain the confidentiality of all development records and information.
Qualifications
- A bachelor’s degree and a minimum of three years of work experience in the development field are preferred. Development experience in an academic environment is preferred. Capital campaign experience is a plus.
- Proficiency with Raiser’s Edge and/or the ability to master the use of the system in a timely manner.
- Ability to work both independently and as part of a team to establish and build effective working relationships with students, faculty, non-teaching faculty, and parents.
- Must be able to meet deadlines, balance multiple projects, and be detail-oriented.
- Must have strong interpersonal skills, excellent communication skills, and good mathematical skills.
- Occasionally address “critical needs” which occur on short notice and require immediate action.
- Organization, prioritization, judgment, and problem-solving skills will be essential.
- High-level knowledge of Microsoft Office with proficiency in Word and Excel.
- Demonstrated commitment to equity, inclusion, and belonging, and engagement in professional development that informs and enhances the work.
- Availability for occasional weekend and evening commitments.
Please send a cover letter specific to this position and a resume to careers@belmontday.org and include Development Operations Manager in the subject line.
Belmont Day seeks candidates who will add to the diversity of our community. The school will always be maintained as a nonsectarian institution. The school is an equal-opportunity employer. The school complies with all legal requirements in connection with admissions and access to programs, facilities, and employment practices regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, genetics, age, or disability.
Belmont Day School
