Afternoon Front Desk Receptionist

Staff / Part-Time

Shady Hill School, Cambridge, MA

About Shady Hill School:
Since 1915, Shady Hill, a school of approximately 530 students (PreK – Grade 8) and 90+ faculty, has been a leader in progressive education. Shady Hill is a deeply mission-driven school. We seek to develop independent, joyful and curious learners who respect their own accomplishments and those of others. We strive to be a community whose values are strong and whose teachers are unafraid to engage students in important questions. The school’s program allows children to explore their worlds and test their powers. As a school with a historical and contemporary commitment to social justice, we believe that an inclusive and equitable community is an educational and moral imperative that empowers us all. Therefore, we seek to hire individuals who demonstrate a mindset and skill set that prioritizes cultural competence, equity, and justice in their practice with students and in their work with colleagues.

Summary:
Shady Hill School is seeking a Front Desk Receptionist to join our team. The Front Desk is the primary information center of the school, providing a warm welcome to all constituencies, fielding questions and serving as an important point of contact for children and families coming and going from school. The Afternoon Front Desk Receptionist manages the Front Desk email and phone lines with the Morning Front Desk Receptionist. In the afternoons, the Front Desk Receptionist is responsible for managing all student dismissal questions and changes. This is a part-time (60% FTE) hourly position from 12pm – 4:45pm Monday through Friday.

Primary Responsibilities:

  • Serve as a welcoming presence to children, parents, faculty, staff and visitors
  • Answer calls and emails to Shady Hill School
  • As part of the Front Desk team, manage annual family, student, and staff registration and setup in SchoolPass (attendance/emergency response application)
  • Record and communicate daily student departures and dismissal location changes in SchoolPass, over the phone and via radio
  • Work in conjunction with the Director of Transportation to coordinate daily school bus ridership lists
  • Create rosters in SchoolPass for each sports team each season (fall, winter, spring)
  • Receive and sort incoming mail, prepare outgoing mail to be sent, maintain copy machine and postage meter supplies, order supplies and maintain employee phone listings
  • Participate in all mandatory health and safety training, including CPR, First Aid, and emergency preparedness

Qualifications:

  • Associate’s Degree preferred
  • Experience with Google suite preferred
  • Excellent cultural competency and interpersonal skills, and the ability to develop positive, professional relationships with all constituencies
  • Strong organizational and problem solving skills, calm under pressure
  • Ability to multitask, prioritize and work independently in a busy, dynamic office
  • Prior administrative experience in a school or non-profit setting preferred
  • Proven experience as a team player
  • Committed to maintaining a high level of confidentiality
  • Prior experience with administrative databases preferred

How to apply: Please send a cover letter and resume as a PDF to apply@shs.org. Please be sure to include “Front Desk Receptionist” in the subject line of the email.

Shady Hill offers competitive salaries and a generous benefits package, including medical, dental and vision insurance plans, a school-matched retirement plan and paid time off. Shady Hill is an Equal Opportunity/Affirmative Action Employer. Employees must be authorized to work in the United States. For a description of the school, refer to: www.shs.org.

Shady Hill School

Cambridge, MA
Early Childhood, Elementary, Middle School
Day
All Gender