Admissions Office Manager

Staff / Full-Time

Concord Academy, Concord, MA

This position reports to the Director of Enrollment Management. Its primary responsibilities will include welcoming admissions visitors at our front desk, data entry and database management for admissions, and general administrative support for admissions counselors. This person is a key member of the admissions team who must maintain great discretion and confidentiality with sensitive materials and a professional and friendly demeanor in all circumstances. This is an academic year full-time position.

 Responsibilities for this job include, but are not limited to, the following:

  • General office management, including overseeing any and all special projects as assigned by the Director of Enrollment Management
  • Visit coordination includes booking appointments, producing a daily visit schedule, assigning interviewers, confirming appointments by email and phone, greeting and welcoming all admissions visitors, and setting up and cleaning up living rooms.
  • Management, in collaboration with the Director of Enrollment Management, of the software that supports the office, including Ravenna and Google Calendar, including fast and accurate data entry
  • General administrative support for Admissions duties and projects, as needed, for all admissions counselors and, in particular, the Director of Enrollment Management
  • Manage scheduling and day-to-day coordination for 35 volunteer Parent/Guardian Tour Guides.
  • Lead logistical planning for Open House and Revisit Days, coordinating with the admissions team, campus operations team, catering, and volunteers.
  • Administrative support for financial aid duties and projects for all financial aid counselors
  • Knowledge of Clarity, SAO, Gateway, and other application platforms
  • Awareness of the financial aid application process, including tracking and data entry of all FA application materials from Clarity.
  • Working with the Finance Office regarding contracts.
  • Management of inventory, including office supplies, swag items, printed materials, guest snacks and beverages, and school supplies for financial aid students.
  • Manage incoming and outgoing mail flow, including processing all incoming daily mail and responding to all emails in the office Inbox.
  • Management of the application process, including maintaining the database and processing application materials
  • Developing database expertise with primary responsibility for designing, creating, generating, and modifying reports from the database, as well as updating current reports
  • Maintaining admissions operations calendar and coordinating the admissions travel calendar, including reserving spaces at fairs
  • Collaborate with part-time Admissions Administrative Assistant to ensure smooth office operations.
  • Perform other related duties as assigned.

The successful candidate will have data entry and, ideally, data management experience as well as office support experience, including proficiency in Excel and Word, Google Docs and Sheets; excellent organizational and interpersonal skills; strong grammar and proofreading skills; ability to work independently and with team members to reach admissions and financial aid goals; ability to work in a fast-paced and goal-oriented office; interest in and ability to develop strong proficiency with database systems.

Interested candidates are asked to send a cover letter, resume, and transcripts via the ADP portal addressed to:  Mbakwe Okafor, Director of Enrollment Management.

Application materials for this position are preferred by June 15, 2024. If you are considering applying after this date, please contact the school to inquire as to the status of this search.

To learn more about Concord Academy, please visit our website: 

Concord Academy

Concord, MA
High School
Day, Boarding
All Gender